What Is Business Process Mapping?
Business process mapping is a framework used to create visual representations of work processes. Business process maps show the relationship between the steps and inputs to produce an end-product or service, such as when a product goes through packaging or when an employee’s leave is approved. There is always a "start" and "end" with each map.
This process of documentation is concerned with what a business does, why it does what it does, what the standard is for success, who is responsible, and when and where different steps will occur. Business process mapping promotes transparency, not only for those within the company but for all stakeholders, especially those involved in compliance.
Business process mapping assists businesses with identifying gaps, redundancies and errors existing in the actual AS IS or baseline process.